This Privacy Policy applies to MetasAir and outlines how we collect, use, store, and protect your personal information. By using our website and services, you agree to the practices described below.
About Us
MetasAir is operated by MetasAir Innovations Pvt. Ltd., an Indian company registered under the Companies Act, 2013.
Registered Office:
Delhi
Email: info@metasair.com
Information We Collect
We may collect the following types of information:
Contact Information: Name, email address, phone number, shipping/billing address, and IP address
Payment Details: Billing name, billing address, and payment method. We do not store your credit/debit card details. Payments are processed securely via trusted gateways
User Content: Comments, feedback, or posts shared on our platform or social media
Demographic Information: Preferences, interests, survey responses, and purchase history
Technical Information: Browser type, device data, operating system, session time, referring sites, and pages visited
How We Collect Your Information
We collect data in the following ways:
Directly from You: Through forms, registrations, orders, or customer service interactions
Automatically: Using cookies, analytics tools like Google Analytics, and similar technologies
From Third Parties: Social platforms may share your name or email if you use integrated features on our website
How We Use Your Information
Your personal information may be used to:
Process orders and confirm transactions
Provide support, respond to inquiries, and improve service quality
Send you updates, offers, and product-related communications (you may opt out at any time)
Conduct internal research and website performance analysis
Ensure security, detect fraud, and comply with legal requirements
Sharing Your Information
We may share your information with:
Service Providers: For order fulfillment, delivery, support, and communications
Payment Gateways: To process secure transactions
Partners or Event Organizers: In connection with drone training or demos
Legal or Government Authorities: Where required by law
Business Successors: If part or all of MetasAir is sold or merged
We do not sell your data to third parties.
Email Preferences
To stop receiving promotional emails, you can contact us at info@metasair.com.
Please allow up to 10 working days for your request to be processed. Transactional communications will still be sent.
Data Security
We use secure technologies and follow best practices to protect your personal data. However, users should also exercise caution and maintain their own data protection.
Third-Party Websites
Our platform may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.
Updates to this Policy
This Privacy Policy may be updated periodically. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this page regularly.
Jurisdiction
By using our services, you agree that any privacy-related matters will be governed by Indian law. Any disputes shall be handled under the jurisdiction of the courts in Delhi, India.